Terms and conditions
Last updated: October 2026
1. Purpose
These terms govern the relationship between Balt Partners SIA ("the Provider") and its clients ("the Client") for support services in forming and running a company in Latvia.
2. Services
The Provider supports, among other things, the formation of a Latvian SIA, EU VAT and OSS registration, bookkeeping, business bank account opening and the practical steps of setting up in Latvia. The Provider prepares the files and guides the Client through each step. The Client signs and files their own documents as the owner. The details of each service are set out in the quote given to the Client.
3. Prices and payment
Prices are in euros, excluding tax. Unless the quote says otherwise, a 50% deposit is due on order and the balance on delivery of the service. Payment is made by bank transfer.
4. Timelines
Timelines given are indicative. The Provider does what it reasonably can to meet them. Timelines that depend on Latvian authorities (Register of Enterprises, immigration services) are outside its control.
5. Client obligations
The Client provides accurate and complete information, sends the requested documents within the agreed timeframes and answers the Provider's requests within a reasonable time. Any delay caused by the Client extends delivery timelines by the same amount.
6. Commitment and refund
If forming the SIA turns out to be impossible for a reason attributable to the Provider, its fees are refunded in full. Administrative fees paid to third parties (Register of Enterprises, notary) are non-refundable.
7. Cancellation
The Client may cancel the order before work starts, subject to a cancellation fee of 15% of the total amount. Once work has started, the work already done is invoiced pro rata.
8. Liability
The Provider supports and facilitates the Client's procedures. It cannot be held liable for decisions made by Latvian authorities or for the tax consequences of the Client's choices. For any significant tax decision, the Client should consult a lawyer or a qualified accountant.
9. Right of withdrawal
Under EU Directive 2011/83/EU, a consumer Client has 14 days from the conclusion of the contract to withdraw, without giving a reason and without penalty, by email to contact@baltadvisory.com.
If the Client expressly asked for the service to start before the end of that period, they owe an amount proportional to the work done up to their notice.
10. Personal data
How personal data is processed for the contract is described in our privacy policy.
11. Force majeure
Neither party is liable for a failure caused by force majeure as defined by the applicable law.
12. Complaints and governing law
Complaints are sent in writing to contact@baltadvisory.com. Failing an amicable settlement, a consumer Client can contact the Consumer Rights Protection Centre of Latvia (PTAC, www.ptac.gov.lv). These terms are governed by Latvian law and the courts of Riga have jurisdiction, without prejudice to the mandatory consumer protection rules of the consumer's country of residence.